Recent Articles
Change Rent Collection Bank Account
Change Rent Collection Bank Account Learn how to change the bank rent payments are deposited to. These changes must be made directly with Zego, our payment processor. To update a bank account: Login to your Zego account at ...
View Executed Documents
View Executed Documents To View Executed Documents Click on the Executed Documents Tab Click on the PDF to view the Executed Documents Note: If you selected a lease while creating your document, the Executed Documents are available in the resident ...
Send eSignature Reminder
eSignature Reminder Learn how to send your recipients a reminder to sign documents. Note, reminders are emailed automatically each day From the Pending Signature Page, click on the three dot menu and click Send Reminder The Recipient(s) will receive ...
Delete & Recall Document out For Signature
Delete & Recall Document out For Signature Learn how to recall and delete a document that was sent for signature. Once the document is deleted, it can no longer be signed From the Pending Signature Page, click on the three dot menu and click Delete ...
Delete Uploaded Document
Delete Uploaded Document Learn how to delete documents that were uploaded From the Uploaded Files Page, click on the three dot menu and click Delete Document Your document is now deleted Note: You cannot delete a document that has been executed
Popular Articles
Vendor Management
Add New Vendor You can use Renter Insight to keep track of all the vendors you work with. You can easily categorize vendors by specialty, add notes about your vendors and mark which ones are preferred. After a vendor is added, you can assign ...
Activate Payments
Activate Payments Learn how to activate your Payment so you can accept Rent Payments, Application Fees and automatically charge late fees. The information collected will be provided to our Payment Processor, Zego, powered by PayLease a subsidiary of ...
Add New Property
Adding new Property To start using any Renter Insight product, you must first add a property and unit. Select Properties on the left sidebar Click on the Add Property + button Add Property & Unit information. You can add as many units to each unit as ...
Screening Settings (Credit, Criminal, Eviction)
Edit Screening Settings Screening Must be Set to Required in Application Settings for Screening to be active Learn how to edit your Screening Settings Select Settings on the left sidebar Note: The default is to edit the Company Default Settings, you ...
Create Maintenance Ticket (Landlord View)
Create Maintenance Ticket Learn how to create a Maintenance Ticket for routine maintenance, or on behalf of a resident. Residents can create their own tickets directly from their Resident Portal. These tickets will be visible in your Maintenance ...