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Custom Websites
Custom Websites Custom websites are a cost effective way to professionally promote your company. Choose your template, complete the intake form and we will begin building your site. Learn More
View Resident Invoices
View Resident Invoices Learn how to enable and view resident invoices Enable Resident Invoices Enabling Resident Invoices will add a section for you and your residents to view and print monthly invoices. Select Settings on the left sidebar Click on ...
Resident Cash Pay
Cash Pay Residents are able to make payments using Cash Pay at over 30,000 locations across the U.S.. Over 30,000 bill-pay locations where people are already shopping (Walmart, 7-Eleven, Walgreens & More) Safe and secure payment services to consumers ...
Renters Insurance Settings
Renters Insurance Settings Renters Insurance Settings will change what is displayed in the resident portal, either required, or not required. Settings Click on the Left Navigation Bar>Click Settings>Renters Insurance The default is Renters Insurance ...
Resident Activity
Resident Activity Resident Activity enables users to add notes which will be time stamped and saved in the resident's profile. This is the best location to document important conversations and events that can easily be referenced in the future. ...
Popular Articles
Vendor Management
Add New Vendor You can use Renter Insight to keep track of all the vendors you work with. You can easily categorize vendors by specialty, add notes about your vendors and mark which ones are preferred. After a vendor is added, you can assign ...
Activate Payments
Activate Payments Learn how to activate your Payment so you can accept Rent Payments, Application Fees and automatically charge late fees. The information collected will be provided to our Payment Processor, Zego, powered by PayLease a subsidiary of ...
Add New Property
Adding new Property To start using any Renter Insight product, you must first add a property and unit. Select Properties on the left sidebar Click on the Add Property + button Add Property & Unit information. You can add as many units to each unit as ...
Screening Settings (Credit, Criminal, Eviction)
Edit Screening Settings Screening Must be Set to Required in Application Settings for Screening to be active Learn how to edit your Screening Settings Select Settings on the left sidebar Note: The default is to edit the Company Default Settings, you ...
Create Maintenance Ticket (Landlord View)
Create Maintenance Ticket Learn how to create a Maintenance Ticket for routine maintenance, or on behalf of a resident. Residents can create their own tickets directly from their Resident Portal. These tickets will be visible in your Maintenance ...