Add Existing Resident to Resident Portal

Invite Existing Resident to Portal

Adding an Existing Resident to Portal
If your resident was added without using the Renter Insight Application, they will need to be invited to the resident portal. 
Resident portal allows residents to pay rent electronically, submit maintenance requests, send property communications and more.
  1. Select Properties on the left sidebar
  1. Click on Properties>Residents and choose your existing resident

  1. Click > Invite Resident to Portal


  1. Congratulations, you successfully invited your resident to the portal
  2. An email & text (if mobile phone number added) invite will instantly be sent to the resident


  1. You can now see the Status is Invite Sent.  Once a user creates an account, the status will update to Active
  2. You can also resend the invite by clicking the Invite Resident to Portal button again