Updated bank account

Change Rent Collection Bank Account

Change Rent Collection Bank Account


Learn how to change the bank rent payments are deposited to.

These changes must be made directly with Zego, our payment processor.  

  1. To update a bank account:  Login to your Zego account at https://payments.gozego.com/login/pm?vpw=2400
    1. Your administrator received Zego login credentials when you were activated for rent collection.

  1. Go to the ‘Secure Drop Box’ section and upload the new banking information along with the last 4 digits of the current bank account you would like to replace


  1. This will then be securely sent to our support team to update and they will email you as soon as it is complete

  2. Please note: Once the accounts are updated, Renter Insight will NOT display the new number under bank accounts, but all deposits will go to the new account in Zego.

    • Related Articles

    • Manage Account

      Manage Account Update Account Name & Information. On the top initial circle, select Manage Account You can update the account information to ensure it's accurate. If you are using 1099 Filing and updated your User ID or Password with NELCO, you will ...

    • Edit Rent & Security Deposits

      Edit Rent Charge & Security Deposits If you need to edit resident Rent Charges or Security Deposits follow these steps. Note: If you are increasing rent because of a Lease Renewal, you can adjust the rent when Renewing the Lease. On the left sidebar, ...

    • Financial Connections - Link Bank & Credit Cards

      Financial Connections Easily import transaction from your Checking, Savings and Credit Card accounts. Importing transactions enables you to auto match transactions, create expenses and journal entries to speed up bookkeeping & reduce errors. Activate ...

    • Account Reconciliation

      Account Reconciliation You can easily reconcile your bank and credit card accounts with Renter Insight Accounting. On the left sidebar, select Accounting>Reconcile Accounts Click Reconcile Account Select Account to Reconcile If you had not initially ...

    • Update Payment Methods

      Cancel Subscriptions On the Top Navigation bar, click on the circle with your initials and , select Billing & Subscriptions Click on Add Payment Method Click on Three Dot Menu and Click Cancel Subscription Change Primary Payment Method Once you've ...