Renter Insight Resident Activity

Resident Activity

Resident Activity

Resident Activity enables users to add notes which will be time stamped and saved in the resident's profile. 
This is the best location to document important conversations and events that can easily be referenced in the future. 
Resident activity will not be removed by Renter Insight upon lease renewal or move-out.
  1. Resident Activity
  2. On the left navigation, click Properties>Residents>Choose Your Resident>Activity and then History.  

  1. To add a new Activity note, click Record Activity

  1. Enter the Activity (Phone call, action, etc.), the notes and click Save.
  1. Your Activity note is now recorded and will not be removed upon lease renewal or move-out.  

Delete Activity

  1. Do delete your Activity Note, simply click on the three dot menu and click Delete.


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