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Change History
Change History You are able to view all changes made by users and automated system changes at the company, property and resident level. The change history helps track changes that may have been made in error, or can be used for auditing. Company ...
Add, Edit or Delete Company User
Add or Remove a Company User User Management allows you to add specific types of users based on the User Roles you have created. Note: If you are tying to add residents to the resident portal, use: Invite Resident to Portal Click on Users>Users Click ...
Invite Existing Resident to Portal
Adding an Existing Resident to Portal If your resident was added without using the Renter Insight Application, they will need to be invited to the resident portal. Resident portal allows residents to pay rent electronically, submit maintenance ...
Manage Account
Manage Account Update Account Name & Information. On the top initial circle, select Manage Account You can update the account information to ensure it's accurate. If you are using 1099 Filing and updated your User ID or Password with NELCO, you will ...
Make Payment on Bahalf of Resident
Make Payment for Resident with Credit Card, Debit Card or ACH As a Landlord, you can make a payment for rent for charges using a resident Credit Card or ACH. You would only do this if you have consent to make this payment Select Financial>Payments on ...