Refund Resident Payment
Refund Resident Payment
Learn how to refund a Resident Payment that was made by Credit Card or ACH
Find Resident
- Select Properties>Residents on the left sidebar
- Click on the Resident's Name
View Ledger
- Click on Ledger
- You can view all Ledger Details and
click on Refund Link for the payment you would like to Refund
- Note: only payments made by Credit Card or ACH can be refunded
- Refunds must be made within 60 days
- Confirm or Cancel Refund
- You can view the refunded payment on the ledger an updated Ledger Balance