Add, Edit or Delete Company User

Add or Remove a Company User

User Management allows you to add specific types of users based on the User Roles you have created.

Note:  If you are tying to add residents to the resident portal, use: Invite Resident to Portal

1. Click on Users>Users
   
2. Click on Add User
   

1. Add user information and select the User Role
   

1. If the Role you selected doesn't have access to all properties, you will need to select the properties
   the user has access to
   
2. Click Save
   

1. The new user will receive an email from support@renterinsight.com and be prompted to set their
   password
   

1. User sets password and clicks save
   

1. The user now has access based on the Role and properties they were assigned

Edit or Delete User

1. From the User Menu, select the user, or select Edit from the Three Dot Menu
   

1. You can now Edit or Delete the User
   

• Related Articles

• Create User Roles

  Create User Roles User Roles allow you to set up different types of access to Renter Insight depending on your individual user job or function. Example: Limit maintenance workers access to only maintenance tickets, or limit a property manager's role ...

• Add/Edit Property Owner

  Add/Edit Property Owner You can use Renter Insight to keep track of all the property owners, their percentage ownership within a property and generate 1099's for owner distributions. On the left sidebar, select Properties>Owners Click Add Property ...

• Add New Property

  Adding new Property To start using any Renter Insight product, you must first add a property and unit. Select Properties on the left sidebar Click on the Add Property + button Add Property & Unit information. You can add as many units to each unit as ...

• Edit Property and Unit Information

  Edit Property Information Follow instructions to edit property, unit & property owner information. Note: You cannot delete a property, you can only in-active a property. You can delete a unit as long as there are no associated transactions with it. ...

• Invite Existing Resident to Portal

  Adding an Existing Resident to Portal If your resident was added without using the Renter Insight Application, they will need to be invited to the resident portal. Resident portal allows residents to pay rent electronically, submit maintenance ...